PANTHRA ("we," "us," or "our") is committed to protecting your privacy and handling personal information responsibly in accordance with applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Website or communicate with us.
Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Information submitted through contact or inquiry forms
- Communications you send to us
- Technical information such as IP address, browser type, device information, and Website usage data collected through cookies or analytics tools
We do not intentionally collect personal information from children.
How We Use Your Information
We use personal information to:
- Respond to inquiries and requests.
- Communicate regarding our services.
- Provide customer support.
- Improve our Website and services.
- Protect the security and integrity of our systems.
- Comply with legal and regulatory obligations.
We will not sell your personal information.
Cookies and Analytics
Our Website may use cookies and similar technologies to improve functionality, understand Website usage, and enhance user experience.
You may disable cookies through your browser settings, although some Website features may not function properly.
Disclosure of Information
We may disclose personal information:
- To trusted service providers who assist in operating our business.
- Where required by law or legal process.
- To protect our legal rights or investigate suspected fraud or security incidents.
- As part of a merger, acquisition, or business reorganization where permitted by law.
We require service providers to protect personal information appropriately.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Withdraw consent where processing is based on your consent, subject to legal or contractual restrictions.
- Request information about how your personal information has been used or disclosed.
- Submit a complaint to the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise your privacy rights, please contact us using the information below.
International Processing
If personal information is processed or stored outside Canada, it may be subject to the laws of the jurisdiction in which it is processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
PANTHRA
Email: contact@panthra.ca